Terms of Service

These Terms of Service (“Terms”) govern access to ltclevtec.com, its owner and client portals, and related online features (together, the “Services”) operated by LTCLevTec LLC (“LevTec,” “we,” “us,” or “our”). By accessing the Services, you agree to these Terms and our Privacy Policy. If you use a portal for a business, you represent that you are authorized to bind or act for that business. A signed client agreement controls if it conflicts with these Terms.

Services and Client Agreements

LevTec provides website development, technical consulting, workflow and advertising-related systems, reporting, and support. Public descriptions, estimates, packages, and add-ons are informational and are not a binding offer. Project scope, deliverables, ownership, fees, schedules, support, cancellation, and acceptance are established by a separate written agreement. Submitting an inquiry, booking a call, or creating a portal account does not alone create a client relationship.

Accounts and Authorized Use

• You must provide accurate information and use only an account assigned to you.
• You are responsible for protecting your password, email account, authenticator, passkeys, recovery codes, and devices and for promptly reporting suspected unauthorized access.
• Passkeys may be stored on a device, security key, browser profile, operating-system account, or password manager. Availability and synchronization depend on those third parties and your configuration.
• You may not share access outside your organization without authorization, bypass MFA or access controls, impersonate another person, probe accounts or systems, scrape protected information, introduce malicious code, or interfere with the Services.
• Portal access is intended for adults and authorized business users. You must be at least 18 or have legal authority and any required parent or guardian permission.

We may require password changes, MFA, step-up authentication, or account recovery; revoke sessions or credentials; disable access; and preserve security records when reasonably necessary to protect users, clients, or the Services.

Client Data and Communications

You retain rights in information you or your organization provides. You grant LevTec permission to host, process, reproduce, transmit, and display that information only as reasonably necessary to provide, secure, support, and improve the contracted Services and comply with law. You represent that you have the rights and permissions needed to provide it. Do not submit unlawful content or highly sensitive information that the Services do not request. Portal messages are business communications and may be visible to authorized users and retained as account records.

Google Ads Reporting and Synchronization

If authorized, LevTec may connect to Google Ads and periodically synchronize account and campaign reporting. Dashboard figures can be delayed, incomplete, estimated, adjusted, or unavailable because of provider reporting windows, attribution, account permissions, outages, or configuration. Unless a written agreement expressly says otherwise, portal access is read-only and does not authorize LevTec to create or modify campaigns through the portal. Google Ads remains governed by the Google Terms of Service and applicable Google Ads terms.

Payments, Advertising Funds, and Refund Reviews

Stripe processes card payments through hosted checkout under the Stripe Consumer Terms. Amounts shown before checkout identify advertising funds and any separately stated management fee. A successful Stripe payment does not itself prove that advertising funds have been applied to a third-party advertising account; the portal separately records verification and allocation status. You authorize the displayed charge when you complete checkout.

Refund requests are reviews, not automatic approvals. Eligibility depends on the applicable written agreement, work performed, fees earned, third-party spend, funds already allocated or consumed, nonrefundable costs, and law. Provider and financial-institution processing times are outside LevTec's control. Chargebacks or payment disputes do not eliminate valid contractual payment obligations.

Third-Party Services

The Services rely on or link to independently operated providers, including Cloudflare, Google, and Stripe, as well as YouTube, Instagram, TikTok, and Discord. Their availability, security, synchronization, policies, and decisions are outside our control, and their own terms apply. Links do not imply endorsement.

Intellectual Property

Unless a written agreement expressly says otherwise, LevTec retains ownership of the website code, source files, designs, templates, software, hosting environment, deployment systems, portal software, branding, and related intellectual property it provides. The applicable written agreement grants the client the right to use the finished website and deliverables for the agreed service term. The client's domain remains the client's property, as do the client's names, trademarks, and content. LevTec may manage the domain and related accounts when authorized, but that management does not give LevTec ownership of the domain. Hosting and access may end when the applicable service agreement ends. You may not copy, publish, resell, reverse engineer, or create derivative works from protected portions of the Services except as expressly allowed by a written agreement or applicable law.

Availability, Security, and Changes

We may maintain, update, suspend, limit, or discontinue features and may change these Terms prospectively. We do not guarantee uninterrupted operation, a particular provider response, data synchronization time, or compatibility with every device or authenticator. Material changes will be identified by the updated date above and additional notice will be provided when required by law.

Disclaimers

To the fullest extent permitted by law, the Services and public-site content are provided “as is” and “as available.” LevTec disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. Nothing on the Services is legal, tax, financial, or investment advice. No advertising result, conversion level, revenue, ranking, uptime, or business outcome is guaranteed. These disclaimers do not exclude warranties or rights that cannot lawfully be waived, including applicable New Jersey consumer protections.

Limitation of Liability

To the fullest extent permitted by law, LevTec will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, goodwill, data, or business opportunity arising from the Services. Any additional liability limit in a signed client agreement controls. Nothing in these Terms limits liability that cannot legally be limited, including liability arising from fraud, willful misconduct, or other nonwaivable rights.

Indemnification

To the extent permitted by law, you agree to defend and indemnify LevTec from third-party claims, damages, and reasonable costs arising from your unlawful use of the Services, content you provide, violation of these Terms, or infringement of another person's rights. This does not apply to the extent a claim was caused by LevTec's own unlawful conduct.

Suspension and Termination

You may stop using the Services at any time, subject to your client agreement and outstanding obligations. We may suspend or terminate access for security risk, unlawful activity, breach, nonpayment, loss of authorization, provider or legal requirements, or discontinuation. Provisions that by their nature should survive will survive, including payment, ownership, disclaimers, liability, and dispute terms.

New Jersey Law and Disputes

These Terms are governed by New Jersey law, without regard to conflict-of-law rules. Unless a signed agreement provides otherwise, disputes shall be brought in a state or federal court with jurisdiction in New Jersey. Nothing here prevents either party from seeking emergency injunctive relief or using a small-claims court with jurisdiction, and nothing waives rights that cannot be waived under the New Jersey Consumer Fraud Act and related protections.

General Terms

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign portal access or these Terms without consent; LevTec may assign them as part of a reorganization or transfer of the Services. These Terms, the Privacy Policy, and any applicable signed agreement form the relevant agreement concerning the Services.

Contact

Questions about these Terms may be sent to contact@ltclevtec.com. Technical and security reports should be sent to support@ltclevtec.com.